Privacy Policy

At Fabbrica, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services, including making purchases or engaging with us through our Facebook page.

 

1. Information We Collect

  • Personal Information: When you place an order, we collect details such as your name, contact number, delivery address, and email address. This information is necessary for processing your orders and providing customer support.
  • Payment Information: For purchases made through mobile banking or other payment methods, we may collect certain payment information, which is used solely for transaction purposes and is not stored by Fabbrica.
  • Non-Personal Information: We may collect non-personal information such as browser type, operating system, and interaction data (e.g., pages visited, time spent on the site). This data is used to enhance user experience and improve our services.

 

2. How We Use Your Information

Fabbrica uses the collected information for the following purposes:

  • Order Processing: To confirm, process, and deliver your orders.
  • Customer Service: To provide assistance with orders, inquiries, or complaints.
  • Marketing and Promotions: To inform you of new products, promotions, or special offers (you can opt-out of these communications at any time).
  • Website Improvement: To analyze usage trends and improve our website or Facebook page's functionality.

 

3. How We Protect Your Information

We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include but are not limited to encryption, secure payment gateways, and restricted access to personal data.

 

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Delivery Partners: To ensure that your products are delivered to the correct address.
  • Payment Processors: To facilitate payments for your orders (we do not store payment card details).
  • Legal Authorities: If required by law, we may disclose your information to comply with legal processes.

 

5. Your Data Rights

You have the right to:

  • Access Your Data: Request information on the data we have collected about you.
  • Correction of Data: Update or correct inaccuracies in your personal information.
  • Data Deletion: Request the deletion of your personal information from our records (subject to legal and transactional requirements).
  • Opt-out of Marketing: You can unsubscribe from our promotional communications at any time by contacting us or using the opt-out link provided in our emails.

 

6. Use of Cookies

We may use cookies or similar technologies to enhance your experience on our Facebook page or website. Cookies help us track your preferences, analyze site usage, and customize our offerings. You can disable cookies through your browser settings, but some features of the website may not function properly without them.

 

7. Third-Party Links

Our website or Facebook page may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party services before providing them with your personal data.

 

8. Updates to this Privacy Policy

Fabbrica reserves the right to modify this Privacy Policy at any time. Any changes will be posted on our Facebook page or website, with the updated date at the top of the policy. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us via our Facebook page or email at fabbricabd@gmail.com.

 

10. Governing Law

This Privacy Policy is governed by the laws of Bangladesh.